Contact

CUSTOMERS

 

If you have any questions or feedback, please feel free to contact our Customer Experience Team via our support pageor email us at .

  • Order cancellations or adjustments are not possible after the order is placed.
  • For updates regarding your order, please refer to your tracking information.
  • During peak seasons, expect potential shipping delays due to high demand. We appreciate your patience.

  • Note: Please send only one email per inquiry. Multiple emails may delay our response time, as we respond in the order they are received (oldest to newest). Thank you for your understanding!

Customer Experience Team Availability:

Business days: Monday – Friday

Response time: Within 1–3 business days

  • PRESS
  • For press-related inquiries, please contact our press team at:
    press@gisou.com
  • VAT: NL855472236B01